Contact Us
Let’s talk about your next mowing project.
Tell us about your terrain, vegetation and the machine you have in mind. We’ll use those details to start a useful product conversation.
Get in touch with YITAIWEI
Share the worksite and mower details you have in mind. Use the published shared-factory channels below for your inquiry.
Contact
For YITAIWEI mower inquiries, mention the product or project when you reach the shared factory team.
These are RIPPA Group’s published channels for the shared factory. Confirm the appropriate sales contact before payment or order confirmation.
Prepare your message
Enter your details, then open a prefilled email to the shared factory team. Your email app handles the final send.
Choose the conversation that fits your project.
Browse the relevant information first, then share the details that matter to your inquiry.
Find a mower
Compare wheeled, tracked, flail and multifunctional remote control mowers for different working conditions.
Discuss OEM / ODM
Explore customization topics and prepare the configuration questions you would like to raise.
Understand the terrain
Review slope, brush, roadside and large-area mowing scenarios before choosing a machine.
Support for an existing machine.
Have your model, serial number, order reference and a short description of the issue ready before opening a service request.
Submit a Service Request
For YITAIWEI machine support, provide your contact details, machine model and serial number, delivery address and a description of the issue. Add damage photos and proof of purchase if available.
Get the right support, faster.
A few details help our team identify your machine and understand the issue before we reply.
- 01Identify your machineHave the model and serial number ready.
- 02Describe the issueInclude when it started and what you have checked.
- 03Add clear photosShow the affected part and the whole machine.
Need help following up?
If your service request is still unresolved, send us the work-order number and a brief update. Our team can use those details to review the next step with you.
No response yet
Include the original request date and work-order ID.
Issue still open
Describe what has been checked and what remains unresolved.
Urgent machine issue
Add the model, serial number, photos or video if available.
Email customer service
Tell us what happened and include your work-order ID. We will review your message and follow up using the contact details you provide.
yitaiweimachinry@gmail.com →Include your original work-order ID for context.
Plan your visit to Jining
Use the shared factory’s listed air, rail and local transit routes to plan your visit. Confirm current service, transfers and the meeting address before booking.
Airline routes
Rail routes
Public transit to the factory
These are shared-factory reference routes. Flight, train and bus numbers or stops may change; confirm current schedules and the factory meeting point before travel.
No. 39, Guang’an Road
Liuxing Subdistrict Office, High-tech Zone, Jining City, Shandong, China
See the people and process behind the machines.
Our About page introduces the shared manufacturing facility, factory scenes and supporting documents. The shared factory address and suggested arrival hubs are listed above. Please confirm the meeting point and current travel arrangements with the factory before visiting.
- Explore manufacturing and quality topics
- Review available factory imagery
- Request current documents for a specific model
Ready to plan your next project?
Share your mowing project details with the shared factory team, or explore the product range first.